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Telephone Calls
  • We appreciate that parent's concerns or questions do not always arise during office hours.
  • Please call when possible during office hours for routine questions.
  • Please give a brief description of the problem to our receptionist.
  • Our Pediatric nurse will try to answer your question when you call.
  • If she is with a patient, she will call you back as soon as possible.
  • Let the receptionist know how long you will be available for a call back.
  • If you would like to speak with Dr. Bob, Dr. Joann or Dr. Dan about a concern that is not an emergency (sleep problems, discipline issues, etc.), they will call you back at a mutually convenient time.


Answering Service
  • We have a 24 hour answering service to take all after hour calls. This includes nights, weekends, and holidays.
  • Emergency calls (as requested by parent) will be answered promptly.
  • Calls that can wait will be answered within one hour.
The material on this website is intended to present information relating to the Office of Andorra Pediatrics. This information is not a substitute for medical advice. Please do not send e-mails concerning your children if they are sick. No medical questions will be addressed from this web site. If you have any questions or concerns, please call our office.
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